Account & Newsletter

Do I need an account to place an order?

No, you don’t need to have an account to place an order. Once entering the checkout choose to proceed as a guest. Please make sure you fill out a shipping address and contact details.

 

How can I subscribe for/unsubscribe from the newletter?

If you're unable to unsubscribe for our newsletter, please contact us, so we can help you along with this request.

Please also be mindful that when you unsubscribe from our newsletter and other promotional messages, when you place an order, you will still receive essential communications related to your order, such as order confirmations and delivery updates.

 

How can I reset my password?

If you're unable to unsubscribe for our newsletter, please contact us, so we can help you along with this request.

 

How can I request the deletion of my personal data?

To find out what personal data we collect and why, you can have a look at our privacy notice here.
If you'd like to request the deletion of the personal data we have collected from you, please contact us, so we can help you along with this request.*

Please be mindful that we may not be able to delete all your personal data. For example, we are legally required to keep certain data related to your order history for tax purposes.

*For privacy reasons, we are not able to provide you with any of this information over the phone.

 

How can I request a right od access on my personal data?

To find out what personal data we collect and why, you can have a look at our privacy notice here.
If you'd like to request the deletion of the personal data we have collected from you, please contact us, so we can help you along with this request.*

*For privacy reasons, we are not able to provide you with any of this information over the phone.

 

How can I request a modification of my personal data?

To find out what personal data we collect and why, you can have a look at our privacy notice here.
To modify/change your personal details, you can go to the your account section on the website and edit your personal data.
If you don't have an account or are unable to change the personal data the 'your account' section and you'd like to request a modification, please contact us, so we can help you along with this request.**

*For privacy reasons, we are not able to provide you with any of this information over the phone.

 

How can I create an account?

To create an account, you click on ‘Sign in’ on the top right of the website. If you’re using your phone find the ‘menu’ button and use the ‘Sign in’ button on the top right of the menu page. You can then create an account following the instructions in the 'sign up' section.

 

What personal data does Tâmtu collect?

We use your personal data in order to achieve different purposes such as to handle your orders and to send you newsletters if you have subscirbed to receive those.To find out what personal data we collect and why, you can have a look at our privacy notice here.